Privacy Policy (Website)

1. Introduction

We, Be-IQ take protection of your personal data very seriously and strictly adhere to the rules laid out by data protection laws and General Data Personal Regulation (GDPR).

The following policy provides an overview of how we ensure this protection and what kind of data is collected for what purpose.

2. Lawful Basis of Processing Personal Information

We only collect and use personal information about you when the law allows us to. Most commonly, we use it where:

  1. The data subject has given consent to the processing of his or her personal information
  2. Processing is necessary for the performance of a contract
  3. Processing is necessary for compliance with a legal obligation
  4. Processing is necessary for the purposes of the legitimate interests

3. What Information we collect

During your time with us, we may collect the following information on you:

  • Name
  • Email
  • Postcode (Only first three letters)
  • Age (to the nearest decade)

3.1 Use of 'Cookies'

Cookies are Small text files (typically made up of letters and numbers) placed in the memory of your browser or device when you visit a website or view a message. Cookies allow a website to recognize a particular device or browser.

At Be-IQ we set and use some cookies ourselves but only on our site. These are called first party cookies.When cookies are served by another domain they are called “third party cookies”. We use some third party cookies on our site, please see what cookies we use below:

First Party Cookies

Cookie Name Domain Expiry Purpose
__utma
__utmb
__utmc
__utmt
__utmz
BeIQ.co.uk 2 Years
24 Hours
These cookies are set by google analytics.
More about google analytics is available here.

Third Party Cookies

Service Description
Twitter We integrate with Twitter’s api so that you can easily follow our tweets.
More information about Twitter’s use of cookies is available here.

4. How long do we keep information for

We pride ourselves on ensuring that your personal data is retained for the period that Be-IQ needs it for. All personal information collect has a defined retention period, which is in-line with our retention policy. If you would like a copy of this, please see "additional information", section 10 of this policy.

5. Security of personal information

Be-IQ is committed to handling your personal information with high standards of information security. We use computer safeguards such as firewalls and data encryption, we enforce physical access controls to our buildings and files, and we authorise access to personal information only for those employees who require it to fulfil their job responsibilities.

At Be-IQ we have also ensured that all employees have sufficient information security training and have a media handling policy which help maintain, enforce and communicate best practices surrounding media handling throughout the business. If you would like a copy of this, please see "additional information", section 10 of this policy.

6. Children's information

Be-IQ do not knowingly collect information on children without consent from a responsible parent. If we have collected personal information on a child, please see section 10 so we can remove this information without undue delay.

7. Your individual rights

In this Section, we have summarised the rights that you have under General Data Protection Regulation. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.

Your principal rights under General Data Protection Regulation are:

  • Right to Access
  • Right to Rectification
  • Right to Erasure
  • Right to Restrict Processing
  • Right to Object
  • Right to Data Portability

You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee (£10).

If you have any question about these right, please see "additional information", section 10 of this policy.

8. Data transfers/Third parties

8.1 Providing your information to others

Be-IQ may disclose your personal data, listed in section 3 to some third parties insofar as reasonably necessary for the purposes, and on the legal bases, set out in this policy. Third parties that we use are listed below.

8.2 Analytic's (Example)

We use third-party analytic tools to better understand who is using the website and how people are using it so we can continuously improve it. These tools may use cookies and other technologies to collect information about your use of the website and your preferences and activities. These tools collect information sent by your device or the website and other information that assists us in improving the website. This information may be used to analyse and track data, determine the popularity of certain content, and better understand your online activity, among other things.

We use Google Analytic's to better understand who is using the website and how people are using it. Google Analytic's uses cookies to collect and store information such as website pages visited, places where users click, time spent on each website page, Internet Protocol address, type of operating system used, location-based data, device ID, search history, gender, age, and phone number. We use this information to improve the website and as otherwise described in this Privacy Policy. Please see http://Analytic.google.com/policies/privacy/partners/ for information about how Google Analytic's uses this information, and visit https://tools.google.com/dlpage/gaoptout for information about the Google Analytic's Opt-out Browser Add-on. Google may track your activity over time and across websites.

8.3 Outsourced IT

For Be-IQ to provide a swift and and secure service, our servers and systems are maintained with (NAME). (NAME) does not have access to any of your personal information, unless we specific ask them to implement significant system changes. (NAME) will also ensure our system has been backed up. The backup can only be accessed by an authorised member of Be-IQ. If you have any question regard the media handling processes that (NAME) has implemented, please see please see “additional information”, section 10 of this policy.

8.4 Information security with Transfers

In this Section 8.4, we provide information about the circumstances in which your personal data may be transferred to countries outside the European Economic Area (EEA).

We, Be-IQ do not transfers any personal information to third parties outside of the European Economic Area (EEA). If this was to change, Be-IQ would ensures that information security at the highest standard would be used to protect any personal information. This would include the use of encryption on transit and ensuring that data protection laws are being pursued.

All Information that is being transferred within the EEA will follow our strict Information Transfer Policy, which can be requested from section 10 of this policy.

9. Right to complaint

We take any complaints about our collection and use of personal information very seriously.

If you think that our collection or use of personal information is unfair, misleading or inappropriate, or have any other concern about our data processing, please raise this with us in the first instance.

To make a complaint, please contact Neil Bage via email (neil.bage@beiq.com)

Alternatively, you can make a complaint to the Information Commissioner’s Office:

By Post:
Information Commissioners Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

By Website: Click Here

By Email: Click Here

By Phone: 0303 123 1113 (Local rate) or 01625 545 745 (National rate)

10. Additional information

Your trust is important to us. That is why we are always available to talk with you at any time and answer any questions concerning how your data is processed. If you have any questions that could not be answered by this privacy policy or if you wish to receive more in depth information about any topic within it, please contact Neil Bage via email (neil.bage@beiq.com)

11. Review of this Policy

We keep this Policy under regular review. This Policy was last updated on 19/7/2019

11.1 Amendments

We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you are happy with any changes to this policy.